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How sattasport Handles Your Personal Data

At sattasport, your personal data belongs to you — we collect only what we need to run your account, process payments via UPI, Paytm and PhonePe, and keep…

Data collected only as neededUPI, Paytm, PhonePe payment data protectedYour right to access and deleteNo sale of personal data to third partiesIndia-region data handling
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sattasport How sattasport Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct or remove any personal data we hold about you, our privacy team is reachable around the clock through these three channels.

Email Privacy Team Send a written request to our dedicated privacy address. Include your registered mobile number and a brief description of the data you want to access, correct or have removed from our records.
Live Chat Support Start a chat session from your account dashboard at any time of day. Our agents can raise a formal data request on your behalf and provide you with a reference number to track progress.
In-Account Request Form Log in, navigate to Account Settings, and submit a data-rights request directly through the form provided. This route creates an auditable record and is the quickest way to initiate a deletion or correction request.
DATA HANDLING PRACTICES

Six Ways We Protect Your Account Data

Security is not a checkbox for us — it is built into every layer of how we store, transmit and retain your data.

Encrypted Storage

All personal and payment data is stored using AES-256 encryption at rest. Your UPI identifiers, Paytm references and PhonePe account details are never held in plain text on any of our servers.

Cookie Controls

We use strictly necessary session cookies to keep you logged in, and optional analytics cookies to improve page performance. You can manage cookie preferences from the settings panel in your account dashboard at any point.

Account Security Layer

Two-step verification is available on all accounts. We notify you by SMS to your registered mobile number whenever a new device attempts to access your account, so you stay aware of any unexpected activity.

Data Retention Schedule

Transaction records are retained for seven years to meet financial-reporting obligations under Indian law. Account profile data is deleted within 30 days of a confirmed account-closure request, unless a legal hold applies.

Third-Party Sharing Policy

We share data only with payment processors (UPI networks, Paytm, PhonePe), fraud-prevention services, and regulators where required by law. We do not sell or rent your data to marketing partners under any circumstance.

Data Correction Requests

You can update your name, email or mobile number directly in Account Settings. For changes that affect linked payment methods such as your UPI handle, contact our privacy team so we can verify ownership before updating the record.

Your Privacy Questions Answered

We have put together answers to the questions we hear most often about how sattasport collects and manages your data. If your question is not listed here, reach out via live chat or the in-account request form and we will respond within one business day.

We collect your full name, email address, mobile number, and date of birth at registration. We also record the payment method identifiers you link to your account, such as your UPI handle or Paytm wallet ID, solely for transaction processing.

We share data only with payment processors (UPI network operators, Paytm, PhonePe), fraud-detection services, and statutory bodies when required by Indian law. Your data is never sold or rented to advertisers or unrelated marketing companies.

Submit a data-access request via the in-account form under Account Settings, or contact us by email or live chat. We will compile and send you a readable summary of your stored profile and transaction data within seven working days.

Yes. Submit a deletion request through Account Settings or contact our privacy team directly. Profile data is removed within 30 days. Transaction records may be retained longer where Indian financial-reporting law requires it, and we will explain any such hold in our response.

We use strictly necessary cookies to maintain your login session and keep your account secure. We also set optional analytics cookies to understand page-load performance. You can enable or disable optional cookies from the cookie-preference panel inside your account dashboard.

We store your UPI handle and PhonePe reference to enable future withdrawals without re-entry, but we never store your UPI PIN or any authentication credentials. Payment identifiers are encrypted and accessible only to our authorised payments team.

Contact us immediately via live chat so we can suspend your account and investigate. Change your password and update your two-step verification number at once. We will review the session logs and send you a written summary of any activity we detect.

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